Privacy policy
Last updated: March 2023
Protection of personal data under the GDPR
TALLERES FLOPER, S.A., in application of the regulations in force on the protection of personal data, informs that the personal data collected through the forms on the website http://www.floper.es/ are included in the specific automated files of users of the services of TALLERES FLOPER, S.A.
The collection and automated processing of personal data has the purpose of maintaining the commercial relationship and carrying out tasks of information, training, advice and other activities of TALLERES FLOPER, S.A.
These data will only be disclosed to those entities that are necessary for the sole purpose of fulfilling the purpose set out above.
TALLERES FLOPER, S.A. adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The user may at any time exercise the rights of access, objection, rectification, cancellation, restriction and portability recognised in the aforementioned Regulation (EU). The user may exercise these rights themselves by email to: floper@floper.es or at the address: Camí De La Via, Nave 30, postcode 08840 – Viladecans (Barcelona).
The user declares that all the data provided by them are true and correct, and undertakes to keep them up to date, notifying any changes to TALLERES FLOPER, S.A.
Purpose of the processing of personal data
For what purpose will we process your personal data? At TALLERES FLOPER, S.A. we will process your personal data collected through the website http://www.floper.es/ for the following purposes:
In the event of contracting the goods and services offered through http://www.floper.es/, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
Sending the information requested through the forms provided on http://www.floper.es/.
Sending newsletters, as well as commercial communications with promotions and/or advertising from http://www.floper.es/ and the sector.
We remind you that you can object to the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.
The fields of these registration forms are mandatory to complete, and it is impossible to carry out the stated purposes if this data is not provided.
For how long is the personal data collected retained?
The personal data provided will be retained for as long as the commercial relationship is maintained or you do not request its deletion, and for the period during which legal liability could arise from the services provided.
Legal basis
The processing of your data is carried out on the following legal bases that legitimise it:
The request for information and/or the contracting of the services of TALLERES FLOPER, S.A., whose terms and conditions will be made available to you in any case, prior to any eventual contracting.
The free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which, after reading it, if you agree, you may accept by means of a statement or a clear affirmative action, such as ticking a box provided for this purpose.
In the event that you do not provide us with your data, or you do so in an erroneous or incomplete manner, we will not be able to attend to your request, making it entirely impossible to provide you with the information requested or to carry out the contracting of the services.
Recipients
The data will not be disclosed to any third party outside TALLERES FLOPER, S.A., except where legally required.
As data processors, we have contracted service providers who have committed to complying with the applicable regulatory provisions on data protection at the time of their engagement.
Data collected by users of the services
In cases where the user includes files containing personal data on the shared hosting servers, TALLERES FLOPER, S.A. is not responsible for the user's failure to comply with the GDPR.
Data retention in compliance with the LSSI
TALLERES FLOPER, S.A. informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information essential to identify the origin of the hosted data and the moment when the provision of the service began. The retention of this data does not affect the secrecy of communications and it may only be used within the framework of a criminal investigation or for the safeguarding of public security, being made available to the judges and/or courts or to the Ministry that so requires.
The disclosure of data to the State Security Forces and Corps will be carried out by virtue of the provisions of the regulations on the protection of personal data.
Intellectual property rights of http://www.floper.es/
TALLERES FLOPER, S.A. is the holder of all copyright, intellectual and industrial property rights, «know-how» and any other rights related to the contents of the website http://www.floper.es/ and the services offered therein, as well as of the programs necessary for its implementation and the related information.
The reproduction, publication and/or non-strictly private use of the contents, whether total or partial, of the website http://www.floper.es/ is not permitted without prior written consent.
Intellectual property of the software
The user must respect the third-party programs made available to them by TALLERES FLOPER, S.A., even if they are free of charge and/or publicly available. TALLERES FLOPER, S.A. holds the necessary exploitation and intellectual property rights to the software.
The user does not acquire any right or licence, by virtue of the contracted service, over the software necessary for the provision of the service, nor over the technical information used to monitor the service, with the exception of the rights and licences necessary for the fulfilment of the contracted services and only for the duration thereof.
For any action that exceeds the fulfilment of the contract, the user will require written authorisation from TALLERES FLOPER, S.A., the user being prohibited from accessing, modifying or viewing the configuration, structure and files of the servers owned by TALLERES FLOPER, S.A., assuming the civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.
Intellectual property of the hosted contents
Use of the services provided by TALLERES FLOPER, S.A. that is contrary to the legislation on intellectual property is prohibited and, in particular:
Use that is contrary to Spanish laws or that infringes the rights of third parties.
The publication or transmission of any content that, in the opinion of TALLERES FLOPER, S.A., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
Cracks, program serial numbers or any other content that infringes the intellectual property rights of third parties.
The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679.
The use of the domain's mail server and email addresses for sending unwanted mass mail.
The user has full responsibility for the content of their website, the information transmitted and stored, the hypertext links, third-party claims and legal actions relating to intellectual property, third-party rights and the protection of minors.
The user is responsible with respect to the laws and regulations in force and the rules that relate to the operation of the online service, electronic commerce, copyright, the maintenance of public order, as well as the universal principles of internet use.
The user shall indemnify TALLERES FLOPER, S.A. for the expenses that would be generated by the involvement of TALLERES FLOPER, S.A. in any proceedings for which liability is attributable to the user, including fees and legal defence expenses, even in the case of a non-final court decision.
Protection of the hosted information
TALLERES FLOPER, S.A. makes backup copies of the contents hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the full restoration of data deleted by users, since the aforementioned data may have been deleted and/or modified during the period of time elapsed since the last backup.
The services offered, except for the specific backup services, do not include the restoration of the contents preserved in the backup copies made by TALLERES FLOPER, S.A. when this loss is attributable to the user; in this case, a fee will be determined in accordance with the complexity and volume of the recovery, always subject to prior acceptance by the user.
The restoration of deleted data is only included in the price of the service when the loss of content is due to causes attributable to TALLERES FLOPER, S.A.
Commercial communications
In application of the LSSI, TALLERES FLOPER, S.A. will not send advertising or promotional communications by email or other equivalent electronic means of communication that have not previously been requested or expressly authorised by the recipients thereof.
In the case of users with whom there is a prior contractual relationship, TALLERES FLOPER, S.A. is indeed authorised to send commercial communications concerning products or services of TALLERES FLOPER, S.A. that are similar to those which were initially the subject of contracting with the customer.
In any case, the user, after proving their identity, may request that no further commercial information be sent to them through the Customer Service channels.
